Rules

1. Definitions

Operator (administrator) - HyperHub LTD based in the United Kingdom at 49 Station Road, BN26 6EA Polegate, East Sussex registered under number 09263169

User/User -entity, using the Website, for the benefit of whom, in accordance with the Regulations and legal regulations, electronic services may be provided, or with whom an agreement for the provision of electronic services may be concluded, as well as an entity for whom an Account has been created in the Sender Panel.

Consumer - User, being a natural person making an order for Services or purchase of a product on the Website.

Service - This Website available at biolabshop.eu together with its functionalities, run by the Operator, within which Users may order Services or purchase promoted products by filling in, among others.Among other things, by filling out an order form and entering a promotional code.

Account - is an access to the functionalities of the Website granted to the Service Recipient, granted after the registration process, requiring the User to provide a unique name (login) and password. Receipt of confirmation from the Operator on the creation of an Account is tantamount to the conclusion of an agreement for the provision of services by electronic means, under the terms of these Regulations. As part of the Account, the User is provided with space on the server where he/she enters and manages his/her Personal Data.

Exhibitor's Panel - an ICT system made available to the Service Recipient after the creation of the Account, enabling after logging in using the assigned login and password for the Services, as well as within which the User, may manage his/her Personal Data, order Services and promote and evaluate products, as well as use other functionalities available on the Website.

Service - the sale of products and services provided electronically by the Operator of the biolabshop.eu website under these Terms of Service allowing the Customer, through the Service, to place orders with Shippers for delivery by Carriers, to move and deliver Shipments from or to the Carrier's Pickup Point, as well as to perform additional services provided in accordance with the Terms of Service of a given Carrier (within the scope of its activities and under the Carrier's Terms of Service).

Order - a correctly, together with a discount code, and completely completed order form for the shipment of a product or service, movement and delivery of a Shipment submitted by the Customer through the Site, ending with the generation of a Waybill for the performance of the Service.

Carriage Letter - a legally binding document completed by the Sender for the Customer, constituting proof of the conclusion of the Service Agreement or the purchase of a product, attached to each Shipment, containing information necessary for the Carrier about the Shipment and its destination and Recipient.

Carrier (Courier)- an entrepreneur who, in the course of his business, provides transportation services, to whom an order can be placed for the collection, movement and delivery of a shipment as part of the services concluded on the Site between the Sender and the Recipient without cash on delivery or "cash on delivery", as well as a Person providing courier services on behalf of this company acting on the basis of a contract concluded with it. As part of the Service, the Sender may place an order with the following Carriers indicated below:

DHL Express (Poland) Sp. z o.o, with its registered seat in Warsaw, 2 Osmańska St., 02-823 Warsaw, registered in the District Court for the Capital City of Warsaw, XIII Commercial Division of the National Court Register, KRS 0000047237, REGON 012005407, NIP 527-00- 22-391, website: http://www.dhlparcel.pl
DPDDPD Polska sp. z o.o., with its registered seat in Warsaw, 15 Mineralna St., 02-274 Warsaw, registered in the District Court for the Capital City of Warsaw in Warsaw, XIII Commercial Department of the National Court Register, entered in the Register of Entrepreneurs of the National Court Register under KRS No. 0000028368, REGON 012026421, NIP 5260204110, website:
https://www.dpd.com.pl
InPost Express sp. z o.o., based in Krakow, 130 Malborska St., 30-624 Krakow, registered by the District Court for Krakow - Śródmieście in Krakow, XI Economic Department of the National Court Register, entered in the Register of Entrepreneurs of the National Court Register under KRS No. 0000543759, REGON 360781085, NIP 6793108059,
website: https://inpost.pl/
InPost Paczkomaty Sp. z o. o, with its registered seat in Krakow, 130 Malborska St., 30-624 Krakow, registered in the District Court for Krakow - Śródmieście in Krakow, XI Economic Department of the National Court Register, entered in the Register of Entrepreneurs of the National Court Register under KRS No. 0000255841, REGON 120246484, NIP 6792895061,
website: https://paczkomaty.pl
FedEx Express Polska Sp. z o. o, with its registered seat in Warsaw, 16/22 Krucza St., 00-526 Warsaw, registered in the District Court for the Capital City of Warsaw in Warsaw, XII Commercial Department of the National Court Register, entered in the Register of Entrepreneurs of the National Court Register under KRS number 0000037973, REGON P-010612250, NIP 526-10-05-306,
website: http://www.fedex.com/pl
Federal Express Poland Sp. z o.o., with its registered seat in Warsaw, Wirażowa 35 Street, 02-158 Warsaw, registered in the District Court for the Capital City of Warsaw in Warsaw, XII Commercial Department of the National Court Register, entered in the Register of Entrepreneurs of the National Court Register under KRS number 0000208035, REGON 015747517, NIP 5252300218,
website: http://www.fedex.com/pl
UPS Polska Sp. z o.o. with its registered seat in Warsaw, Prądzyńskiego 1/3 Street, 01-222 Warsaw, registered in the District Court for the Capital City of Warsaw in Warsaw, XII Economic Department of the National Court Register, entered in the Register of Entrepreneurs of the National Court Register under KRS number 0000036680, REGON 010771280, NIP 5221004200,
website: http://www.ups.com/content/pl

Poczta Polska Spółka Akcyjna, 8 Rodziny Hiszpańskich St., 00-940 Warsaw registered in the District Court for the Capital City of Warsaw. Warsaw, entered in the Register of Entrepreneurs of the National Court Register under KRS: 0000334972, NIP: 525-000-73-13, website: http://www.poczta-polska.pl

General Logistics Systems Poland Sp z o.o. ul. Tęczowa 10, 62-052 Komorniki/Głuchowo entered in the National Court Register kept by the District Court Poznań - Nowe Miasto and Wilda in Poznań, Department VIII of the National Court Register under number 0000005009, tax identification number NIP 785-15-61-831, with a share capital of PLN 16,311,638.00, https://gls-group.eu/PL

Royal Mail plc 185 Farringdon Road, EC1A 1AA London registered under number 8680755. https://www.royalmail.com/terms-and-conditions

Shipment - a shipment registered with the Service, properly packaged item or items by the shipper, bearing a Letter of Transmittal with the Recipient's designation and address for collection by the Carrier and delivery to the Recipient, containing correspondence or as a postal package within the meaning of the Postal Law, received, sorted, moved and delivered in the manner sanctioned by these Regulations, as well as the Regulations of the Carriers, for which the permissible dimensions and weight are specified in the Price List.

Carrier's Regulations - Carrier's Regulations shall apply to the performance of services ordered through the Service. Current regulations specifying the terms and conditions of service are available on the Carrier's websites listed above.

Consignee - a natural person, legal entity or organizational unit without legal personality, to which the Act grants legal capacity, to which a Parcel is addressed in connection with the ordering of the Service by the Customer, authorized by the Customer and entitled to receive the Parcel delivered by the Carrier as part of the performed Service.

Sender - a natural person, legal entity or organizational unit without legal personality, which has products, knowledge and experience in the products advertised in the service of the operator and can execute the order and to which the law grants legal capacity, to which in connection with the order of the Service or product by the Customer the order is addressed, authorized by the Customer and entitled to execute the order and release to the Carrier under the executed Service.

Accounts Database - a collection of Personal Data and other data assigned to a given account posted on the Website by Users, which, with the consent of the Users, are collected, processed in an orderly manner in a computer system, as part of the Services provided by the Operator.

Personal Data - information collected as part of the registration form, available at biolabshop.eu, concerning an identified or identifiable natural person, processed by the Operator in order to properly provide the Services and for other purposes specified in these Regulations.

Delivery - an additional service making the receipt of a Parcel conditional on the Recipient's prior payment of a fee, which will be transferred to the bank account indicated by the Recipient.

Scarbox - a service offered to the Service Recipient, consisting of the possibility to make a prepayment and accumulate funds in the Moneybox Account for later use on the Site.

Treasury Account - an account assigned to a given Service Recipient, containing payment funds for use on the Service.

Promotional Code - an alphanumeric code made available as part of the service, assigned to a specific sender for the purpose of the sender's order of the service. The promotional code is made available by the senders according to their knowledge and experience to the service recipients. In the case of fulfillment of a service without a product, a set of services is sent after payment. In the case of fulfillment of a service involving the purchase of products, the sender sends the product in accordance with the promotion in the service and the established and assigned discount codes in the service. The service is not a party to the transaction between the sender providing promotional codes and the recipient.

Payment gateway - a secure online payment platform operated by an online payment operator with separate terms and conditions.

Price List - price list of Additional Services dedicated to recipients and senders.

RODO - Regulation of the European Parliament and of the Council (EU) 2016/679 of April 27, 2016. on the protection of individuals with regard to the processing of personal data and on the free movement of such data and the repeal of Directive 95/46/EC

Provision of the Service by electronic means - the performance of a service provided without the simultaneous presence of the parties (at a distance), through the transmission of data at the individual request of the recipient of the service, sent and received by means of equipment for electronic processing, including digital compression and storage of data, which is entirely transmitted, received or transmitted via a telecommunications network within the meaning of the Act of July 16, 2004. -Telecommunications Law;

Postal Law - Law of June 12, 2012. Postal Law (Journal of Laws 2012, item 1529)

Carriage Law - Act of November 15, 1984 Carriage Law (Journal of Laws 2012, item 1173 as amended.)

Sending and Receiving Point - premises within the postal operators' cooperating service within the meaning of the Postal Law, where an authorized person issues or accepts a parcel from the Sender for the purpose of performing the shipping service. Tasks and functions of the Carrier shall apply accordingly to the Shipping and Receiving Point from the moment of acceptance of the shipment from the Sender/Carrier to the moment of delivery to the Receiver/Carrier.

2. Preliminary provisions

On the basis of Article 8 paragraph 1 point 1 of the Act of 18 July 2002 on the provision of services by electronic means (Journal of Laws No. 144 item 1204) a limited liability company HyperHub LTD based in the United Kingdom at 49 Station Road, BN26 6EA Polegate, East Sussex registered under number 09263169 e-mail address: office@hhub.eu hereby establishes the terms and conditions for the provision of services by electronic means.
The terms and conditions of the services provided through the biolabshop.eu website operated and administered by the Operator.
HyperHub LTD, with the help of the Service, within the scope of its business, provides services related to the provision of offers to Shippers and their fulfillment through the Service with enabling Users to place orders electronically, to move and deliver the offer along with the Shipment by the Carrier within the scope of its business activity and on the basis of the Regulations and Rules and Regulations of the Shipper and Carrier selected by the User, as well as to make payments for the Service, to track the performance of the Service, to make available, at the individual request of the User, information placed within the Service.
The Service biolabshop.eu may be used by individuals, legal entities or organizational units without legal personality, which are granted legal capacity by the Act.
Logging into the User's account on the biolabshop.eu website or ordering a service or promoted product by the senders requires the User to read and accept the provisions of these Regulations, available on the biolabshop.eu website By accepting these Regulations, the User agrees to all the provisions contained therein and undertakes to abide by them.
The Operator shall provide the Services to the shipper and consignee to the extent and on the terms and conditions set forth in these Terms and Conditions.
The User accepts the transfer of personal data, including to the Shipper and the Carrier for the purpose of the transportation service.
User agrees that the Operator, as Personal Data Administrator (hereinafter referred to as Administrator), may process his/her Personal Data provided by him/her in the process of registering an Account on the Website and in the process of using the Website. Provision of Personal Data is voluntary, however, lack of consent for its processing may prevent the provision of electronic services and placing of orders by the User on the Website.
The Administrator processes the User's Personal Data to the extent necessary to establish, shape the content, change or terminate the legal relationship and for the proper implementation of Services provided electronically, to make settlements with the User, to market the User's own services with additional consent, as well as for other legally permissible and justified purposes.
The User declares that the personal data provided by him/her is the User's true data. The Administrator has the right to condition the provision of Services to the User on the User's prior confirmation of the accuracy of the Personal Data. In case of doubts, the Administrator may refuse to provide the services available on the Website, may also block the Account until the doubts are clarified, and may also delete the Account.
Users entrusting personal data to the Administrator are obliged to process them in accordance with applicable regulations (including the Personal Data Protection Act of August 29, 1997 and RODO) and with appropriate technical and organizational measures, meeting the requirements of Polish law. They are also obliged to obtain the consent of the persons from whom they collect Personal Data to entrust the processing of such data, and o provide them with the information contained in these Regulations, including the manner, purpose, scope and period of data processing by the Operator, the rights of the persons whose data are processed and the circle of entities to which the Operator entrusts data. This also applies to the situation of the User's use of the address book available after logging into the Service account.
Carrier's Regulations are an integral part of the legal regulation of the Service applicable to the Customer.

3. Registration, access and maintenance of the Account.

Registration to the Website and creation of an Account is free of charge.
In order to fully use the services of the Website, the Service Recipient may create an Account. For this purpose, you must complete the form available on biolabshop.eu, including determining a unique name (login) and password, and accepting the Terms and Conditions.
The creation of an Account will be confirmed by the Operator. Receipt of the confirmation is tantamount to the conclusion of the agreement for the provision of services by electronic means, under the terms and conditions specified in the Regulations.
Operator may make the creation of an Account or the availability of selected functionality dependent on the verification of the data provided when creating an Account.
Operator may refuse to create an Account in the event that the data provided during the registration process indicates that it is false information.
The User is obliged to promptly update his/her data provided in connection with the creation of an Account and the use of the Sender or Customer Panel.
Every login to the Shipper's Panel implies acceptance of the Terms and Conditions, Carrier's Terms and Conditions and the Price List.
The User agrees to keep the unique login and password assigned at registration confidential and not to share it with third parties. In case of suspicion that knowledge of the content of the login and password may have been acquired by a third party, he is obliged to change the password and notify the Operator immediately.
Service or confirmation of the conclusion of the purchase ordered after logging in with the unique login and password to the Shipper's Panel is considered ordered by the User.
Registration of the User may be made when placing an order on the Site.
The User may not evade any liability to the Operator, including payment for the ordered Service.
All documents necessary for the correct implementation of the Service for the Sender are generated and made available to the Service Recipient in electronic form through the Sender Panel.
The User may cancel the maintenance of the Account at any time. The resignation referred to above is equivalent to termination of the contract for provision of services by electronic means
Ordering most services or products on the Site may also be available to Service Recipients without registering, however, ordering the Service requires the User to read and accept the provisions of the Regulations, terms and conditions of service, regulations and price lists of the Carrier selected by the Service Recipient to perform transportation. By accepting the regulations, terms of service and price list of the Carrier, the User agrees to all their provisions and undertakes to comply with them, which is equivalent to concluding an agreement for the provision of services by electronic means, under the terms of the Regulations.
The Customer undertakes to comply with the provisions of these Regulations. In case of violation of the provisions of the Terms of Service, the Operator has the right to temporarily block the User's Account or suspend the ability to use the functionality of the Service.

4. Ordering the Service or purchase of a product and its execution

Orders are accepted by the Service 24 hours a day, 7 days a week. The Customer's orders are fulfilled on the dates indicated by the respective Shipper and Carrier, in accordance with their regulations, and the information presented in the Service regarding the date of shipment is an approximate date, not a guaranteed date.
When the User presses the "Order" or "buy" button, an Order is placed for the Service or product selected by the User.
Submission of an Order by the User is tantamount to acceptance by the User of the provisions of these Regulations and the regulations of the Carrier performing the shipping service.
In order to order a Service or purchase a product, the Service Recipient fills out a shipment form via the Website or after logging in, providing the required data, indicates the Carrier whose services he intends to use and approves the order to the Operator and ensures that the Shipment will be delivered to the Carrier at the premises/location indicated in the Order.
The Customer undertakes to complete the form honestly and in accordance with the facts.
Ordering the Operator to perform the Service implies acceptance of the Terms and Conditions and the Carrier's price list and regulations, as well as acceptance of the product issued by the Shipper.
The Customer agrees to pay the Operator the entire amount issued by the Shipper plus additional costs for the ordered service or product in accordance with the Standard or Individual Price List, depending on the choice made.
The Customer or the Shipper shall be responsible for incorrect preparation of the Order, including incorrect generation of the Waybill.
The Sender shall be solely responsible for violations of the Rules and Regulations with respect to the dimensions and weight of the Shipment, proper packing and securing of the shipment in accordance with the rules adopted in the Rules and Regulations of the selected Carrier, including damages arising therefrom, in particular, surcharges charged by the Carrier.
All documents necessary for the proper execution of the order placed are generated and made available to the Customer in electronic form (in the case of a registered Customer), as well as via email.
Depending on the Carrier selected, the Service-generated Bill of Lading for the Sender or Label must be printed and attached to the Shipment transferred to the Carrier.
The Carrier (courier) may contact by phone, text message or e-mail with the Customer on the basis of the consent given, the Recipient on the basis specified in § 2(11), at the phone numbers or e-mail provided, in order to facilitate the delivery of the Parcel (execution of the Order) and fulfill the contract. Personal information is provided to the Carrier to enable communication between the Carrier, the Recipient and the Recipient.
The Shipper shall notify the Recipient of the planned Shipment, as well as the need to provide appropriate tools, equipment or persons necessary for the unloading of the Shipment, if necessary.
The Consignor will inform the Consignee that in the event of loss or damage to the Parcel to be delivered, the Consignee is obliged to immediately prepare a damage report in the presence of a representative of the Carrier (the report should be legibly signed by a representative of the Carrier delivering the Parcel and by the Consignee)
The user via the website biolabshop.eu, after entering the number of the Parcel, has the ability to track the current status of the Parcel.
Realization through the Service will be fulfilled within the timeframe and under the terms and conditions specified in the regulations or general terms and conditions of service applicable to the Carrier selected by the Recipient.
In the event that the Carrier is not handed over the Parcel by the Sender, the Operator - at the express request of the Recipient - may order another attempt to pick up the Parcel. Any related fees that may be added by the Carrier shall be covered by the Sender.
Shipments not picked up by the Recipient on time shall be returned to the Sender at the Sender's expense through the Carrier in accordance with the Price List for the Service.
In case of refusal to pay the amount of collection by the Recipient, the Parcel shall not be transferred to him, and the Operator shall retain the right to remuneration as for the Parcel delivered.
The collection of the amount due from the Recipient for the delivered Parcel ("cash on delivery") is made in cash or by payment card, if the Carrier provides such a service.
The Operator shall exercise the utmost care to ensure the efficient operation of the Site and the performance of the Services ordered on the Site, however, the acceptance of an order on the Site does not mean its absolute execution. If it is not possible to execute a given order due to unavailability of services or products offered by Shippers or unsupported locations by the selected Carrier, the Operator, after informing the Service Recipient, has the right to cancel the Order. In such a case, the Service Recipient will receive a refund for the service that could not be provided.
Service Recipients have the option to cancel Orders for which the Shipper has not yet attempted to provide the Service, by sending a notice to bok@biolabshop.eu. If the Order is canceled, the fee is not charged. If the Order has already been prepaid, the amount of payment shall be returned to the Service Recipient.
The User, who is a Consumer, at the latest at the beginning of placing the Order, will receive through the Service clear and legible information about the limitations on the performance of the ordered Service or product and accepted methods of payment.
To the User, who is a Consumer, the Operator will provide information immediately prior to placing an order:

the main features of the service including the subject matter of the service and the method of communication with the consumer;
the user's identification data, in particular the company, the authority that registered the business, and the number under which it was registered;
the business address, e-mail address and telephone or fax numbers, if available, at which the consumer can quickly and efficiently contact the trader;
the address at which the consumer can file complaints, if different from the address indicated above;
the total price or remuneration for the performance including taxes, and when the nature of the subject of the performance does not allow, reasonably judging, to calculate their amount in advance - the manner in which they will be calculated, as well as charges for transportation, delivery, postal services and other costs, and when the amount of these fees cannot be determined - about the obligation to pay them
the costs of using a means of remote communication for the purpose of concluding the contract, in case they are higher than those usually applied for the use of this means of communication;
the method and date of payment;
the method and date of performance by the trader and the trader's complaint handling procedure;
why and when the right of withdrawal from the contract is exercised, as well as the model form for withdrawal from the contract;
the cost of returning the items in the event of withdrawal from the contract, which shall be borne by the consumer; with respect to distance contracts, the cost of returning the items if, due to their nature, the items cannot be returned by mail in the usual manner;
the Consumer's obligation to pay the Operator's reasonable costs incurred if the Consumer withdraws from the contract after requesting the commencement of the Service before the expiration of the withdrawal period;
the lack of the right to withdraw from the contract or the circumstances under which the Consumer loses the right to withdraw from the contract;
the duration of the contract or about the manner and grounds for termination of the contract - if the contract is concluded for an indefinite period or if it is to be automatically renewed;
the minimum duration of the consumer's obligations under the contract;
the possibility of using out-of-court procedures for handling complaints and pursuing claims, and the rules of access to these procedures;
about the Carrier's identification data, in particular about the company, registration body, Carrier's address, e-mail address and telephone or fax numbers, if available, the address at which the Consumer may submit complaints to the Carrier, if different from the address given above.

After placing an order, the Operator will provide the Consumer with a confirmation of the conclusion of the agreement for the performance of the ordered Service or purchase of the product from the Shipper on a durable medium in the format of a pdf file sent by e-mail, to which the Consumer agrees.
Performance of the service before the expiration of the deadline for withdrawal from the contract referred to in § 11.2 of the Terms and Conditions will be made only at the request of the Consumer. The Consumer's statement to this effect may be made in the order form.
The Customer who is a Consumer acknowledges that if he/she chooses to perform the Service before the expiration of 14 days from the placement of the Order, once the Service is performed, he/she loses the right to withdraw from the Agreement.

5. Payment and Billing

For any Services ordered, the Operator will charge fees in accordance with the Price List in effect at the time the order is placed.
All prices presented on the website or in marketing materials are only an invitation to negotiate in accordance with Article 71 of the Civil Code.
The only price list applicable to the Service Recipient is the Price List found on biolabshop.eu for logged-in Users and the price list in effect at the time of Order registration.
Operator reserves the right to change the Prices without giving any reason, to introduce new and remove old Services or products, to conduct and cancel promotional actions.
Service Recipient is obliged to timely pay all fees related to the order of Services or products charged in accordance with the Price List and Regulations, including additional fees.
The Customer agrees to receive invoices in electronic form in accordance with paragraph 3 of the Regulation of the Minister of Finance dated December 17, 2010 on sending invoices in electronic form, the rules of their storage and the manner of making them available to the tax authority or tax inspection authority (DZ.U.Nr249,item1661)
The Operator declares that it is registered as an active VAT payer.
The Customer accepts that in case of non-collection of the Parcel by the Recipient, the Operator will charge a fee for return of the Parcel in accordance with the Price List. The Service Recipient agrees to pay the resulting difference at the call of the Operator.
In case the Service Recipient provides incorrect data, which prevents delivery of the Parcel to the Shipping and Receiving Point or the Recipient, the order will be accepted, but the Service Recipient will be charged additional costs for return of the Parcel to him in accordance with the Price List.
In the case of an order for the performance of a service, the subject of which are articles, the carriage of which is prohibited by the law in force on the date of the order, or have been included in the Carrier's list of prohibited articles, the Carrier shall have the right to refuse to collect the Parcel from the Sender for the Service Recipient.
The Operator shall issue a VAT invoice to the Customer in accordance with applicable law.
For Cash on Delivery Shipments, the Sender authorizes the Operator to collect from the Receiver on his behalf the amount of the collection and transfer it to the Sender. The funds collected by the Operator are transferred to the Sender on individually agreed dates.
Payment for services is made "in advance" through a secure online payment platform (Payment Gateway), which is operated by the indicated operator as a settlement agent, along with separate regulations.
Payment for services may also be made on the basis of a separate Agreement between the Operator and the Service Recipient.
The User may prepay for ordered services by depositing funds in the Money Box. The balance of the Money Box is updated immediately after the payment is credited by the Operator. Refund of unused funds from the Moneybox Account takes place at the request of the User or after termination of the Agreement and deletion of the Account by the Operator.
All refunds of paid funds take place on the basis of an adjustment to the issued sales document and are made using the same payment channel used by the Service Recipient, unless the parties agree otherwise.
In case of non-payment of dues resulting from the accrual of additional fees indicated in paragraphs 8,9 and 10 of this paragraph, the Operator shall have the right to collect dues directly from the Moneybox Account.
In case of non-payment of amounts due within the indicated period of time, the Operator shall take action to collect them: after 21 days from the due date, the 1st demand for payment shall be sent; if the Customer does not pay the amounts due within the next 14 days, the Operator shall send the 2nd demand for payment; the cost of the demand for payment for the Customer who is a Consumer is PLN 8.13 net (PLN 10 gross); the cost of the reminder for the Customer who is not a Consumer, is PLN 24.39 net (PLN 30 gross).
In case of ineffective calls for payment, the Operator may commission an external debt collection company or refer the case to court proceedings. A Customer failing to make payment shall be charged with statutory interest for late payment and fees for debt collection activities undertaken by the Operator or a debt collection company, in particular fees for calls for payment referred to in paragraph 2(c) above.
The Customer who is an entrepreneur shall additionally be charged, without a summons, with the amount of compensation for the costs of debt recovery equivalent to the amount of 40 euros converted into zlotys according to the average euro exchange rate announced by the National Bank of Poland on the last working day of the month preceding the month in which the receivable became due, in accordance with the Act of March 8, 2013. on payment terms in commercial transactions.

6. Liability

The Operator shall be liable, unless otherwise provided by mandatory provisions of law, only for the normal consequences of the act or omission from which the damage resulted
Submission of the Order to the Shipper and Carrier does not guarantee its acceptance for execution. In such a situation, the Operator will work with the Customer to explain the reason for the non-acceptance of the Order for execution.
Operator is not responsible for the selection of the product or service, or the improper performance of the service by the Carrier, unless it is a result of the non-performance or improper performance of the Service by the Operator. The Customer, through the Service, enters into a civil contract with the Shipper based on the entered discount code received from the Shipper and the Shipper enters into a contract with the Carrier under the terms and conditions set forth in the Rules and Regulations of the Carrier.
Because placing an order for a service by the User is tantamount to accepting the regulations of the Carrier performing the Service ordered by the Customer, all limitations of liability contained therein, within the limits of applicable law, also include the Operator and limit its liability
The Operator shall not be liable for, among other things. for:

non-performance or improper performance of the Service by the Shipper and Carrier, unless it is a result of Operator's non-performance or improper performance of the Service,
the legality of the Shipper's and Carrier's activities, including the Shipper's possession of the relevant permits or compliance with other formal conditions for conducting business,
the use of the Service by Users including Shippers to promote services and products and recipients,
unlawful or unlawful use of the Service by Users and third parties whose access was enabled by the User,
any malfunctioning of the Service or loss of data, interruption of connection or non-receipt of information for reasons attributable to the Sender,
interruptions in the operation of the Service due to the need for maintenance or repair of the system and other circumstances beyond the Operator's control,
the actions of the Recipient, in particular, for accepting the Parcel addressed to him or for payment by him of the amount on delivery.
for delays in the transfer of funds by the payment operator for the ordered Service, and thus for the delay in the performance of the Service.
for loss, loss or damage or delay in the carriage of the shipment, if they arose from causes occurring on the part of the Customer or the Recipient, not caused by the fault of the Operator, from the characteristics of the goods or due to force majeure

The Operator shall also not be liable for the actions and consequences of the User's actions taken in connection with the ordering of the service of the Shipper or Carrier, in particular, the Operator shall not be liable for:

the User's provision of incorrect or false data, including data related to the shipment's shipment,
failure to deliver the shipment to the Carrier,
violation of the Carrier's Regulations by the User.
User's violation of these Terms and Conditions

Operator shall be liable for culpable loss, loss or damage to the Parcel occurring at the Shipping and Receiving Point cooperating with the Operator, however, the liability for loss, loss or damage to the Parcel to which the provisions of the Transport Law apply is limited to the declared value, not exceeding the actual value.

7. Personal Data and Privacy Policy

In connection with the operation of the Website available at biolabshop.eu together with its functionalities, we hereby inform you about the protection and use of Personal Data for purposes related to the requirements of Article 13 of the RODO.
The Administrator of the Personal Data is HyperHub LTD based in the United Kingdom at 49 Station Road, BN26 6EA Polegate, East Sussex registered under number 09263169, email address for data protection purposes iod@biolabshop.eu
Personal data is processed under the terms of the Data Protection Act of August 29, 1997., Act on the provision of electronic services and the provisions of these Regulations, as well as with the observance of appropriate technical and organizational measures that meet the requirements of Polish law.
The Data Protection Inspector is available at the e-mail address iod@biolabshop.eu
The basis for data processing is always the consent given by the User.
We collect such personal data as:

name;
residential address, mailing address, pickup address, delivery address;
phone number;
e-mail address;
NIP, Regon, KRS number;
bank account number.
transaction data - payments made to and from the account,
financial data - the balance of the Moneybox Account,
contract data - concluded agreements, including Orders,
communication data - communications conducted,
transactional data

Personal data is collected when you use our Biolabshop Service.test, such as. During:

Using the functionality of the Service,
Registering for the Service when creating an Account
Verification and identification (e.g. when logging in)
conclusion of agreements for the provision of Services and Transportation Services
execution of agreements concluded with the use of the Service;
execution of laws
for the Operator's promotional and commercial activities, only after receiving additional consent.

The reason for collecting Personal Information is to enable the provision of services, including, but not limited to:

to use the functionality of the Service (including logging in to it);
to conclude and perform agreements for the provision of Services that are concluded using the Service;
send information about changes to the terms and conditions of the Services, in particular changes to the price list and the Terms and Conditions;
handle receivables and claims related to the concluded agreements, including the conduct of the complaint and collection process;
enabling communication between the Shipper and Carrier, the Service Recipient and the Receiver
conducting correspondence for the performance of the Services;
providing accounting documentation, including the issuance of invoices;
documentation of concluded contracts;
statistical research for archival purposes;
implementation of other obligations under generally applicable laws.
only in case of additional consent - sending commercial information by e-mail, informing about promotions.

The legal basis for processing Personal Data is:

performance of the contract for the provision of services specified in the Terms of Service maintained by HyperHub LTD (based on Art. 6 para. 1 lit. b RODO);
fulfill a legal obligation of the administrator (on the basis of Art. 6(1)(c) and (3) RODO);
to assert or secure claims (on the basis of Art. 6(1)(f) RODO);
only with additional consent, marketing own products or services, (on the basis of Art. 6(1)(f) RODO).

Personal Data is stored and processed using technical and organizational measures required by law to ensure its protection. Personal Data is protected against its acquisition and modification by unauthorized persons, in accordance with the Operator's internal procedures. In order to implement the Service, the recipients of Personal Data are:

Carriers (Couriers) selected by the Service Recipients, such as DHL, DPD, UPS, Fedex, Poczta Polska, Royal mail, InPost Parcel Machines, InPost Courier, (as well as their subcontractors) - the current list of Carriers can be found in our Terms and Conditions available on biolabshop.eu
banks and payment system operators, providing payment processing, cash refunds (collections)
entities providing accounting services
persons and entities providing outsourced services including Shippers known to recipients by providing them with them dedicated discount codes
entities providing claims and legal services
entities providing or intermediating ICT services, including hosting providers;
persons, authorities and institutions authorized to access personal data under applicable laws.

Personal Data collected in connection with the operation of the Service biolabshop.eu and the conclusion of Contracts will be stored:

for the period of performance of the concluded Agreement - until its completion, and thereafter for the period required by generally applicable law,
in connection with the performance of all obligations under the Agreement - until the expiration of the period of limitation of claims,
in connection with the fulfillment of legal obligations incumbent in connection with the conduct of business and performance of contracts - until such obligations are fulfilled,
in the case of consent to inform about current promotions and offers, and/or the transmission of commercial information - until the withdrawal of consent.

The user always has the right to:

request access to his/her personal data, rectification, deletion and restriction of processing as well as portability of his/her personal data.
withdraw the consent you have given at any time. Withdrawal of consent, does not affect the lawfulness of processing carried out on the basis of consent before its withdrawal.
objection to the processing of personal data at any time
lodge a complaint with a supervisory authority (GIODO)
if you consent to the processing of personal data to receive commercial information, you can withdraw this consent at any time.

providing personal data is voluntary, however, failure to provide personal data or incomplete provision of personal data may prevent you from using the functionality of the Website.
When a User places an Order using the Service, the Operator may, in order to streamline the service process, send messages to the User at the provided electronic address or contact the User by telephone at the provided telephone number, as well as contact the User in another form via means of remote communication with the purpose.

to respond to the User's messages;
to provide the User with information regarding the Order;
to clarify payment for Orders;
to clarify and correct any errors or ambiguities.

We do not use profiling and automated decision-making.
If you become aware of a data breach or identify any situation that constitutes a data security breach, please notify us immediately. This will allow us to determine the cause of the breach and take promptly all measures to rectify the breach and secure your personal data properly against further breaches.
After deleting or blocking an Account, the Administrator shall process Users' Personal Data in accordance with applicable law and these Terms of Use for:

properly settle the contracted services;
properly complete the performance of services to the Service Recipient;
process complaints.
its own financial and tax reporting;

In the event of a transfer of rights related to the Site to another entity, the data, including the personal data of the Service Recipient with the Site will be transferred to the transferee of the rights to the Site, to which the Service Recipients agree by accepting these Terms and Conditions.

8 Processing of other data. Cookies

When a User visits the website of biolabshop.eu automatically collects data regarding the User's visit including, in particular:

IP address;
domain name;
browser type;
operating system type;
type of device from which connection is made;
time of connection to the Service

The website of biolabshop.eu uses cookies stored in the memory of your web browser. In most cases, this is necessary for the proper operation of the pages. Cookies are also used by tools that analyze website traffic.
The website of biolabshop.eu uses, among others.: such types of cookies:

statistical cookies, enabling the collection of information about the use of the Website,
advertising cookies, enabling you to provide users with content offers better tailored to your interests,
security cookies, such as. used to detect abuse of authentication on the website.
functional cookies that allow "remembering" the user's selected settings and personalizing the user's interface in terms of, for example, the user's chosen language or region of origin, font size, website design.

The following is a list of sample uses of cookies by the biolabshop website.test:

increase security,
maintain user sessions on applications, forms, surveys and in the transaction system. They allow to increase security by ensuring that all calls to the server come from the User's computer. The server validates cookies and the IP address of the computer from which the user connects. In case of an attempt to impersonate a user's session from another computer, the session will be interrupted,
reporting traffic sources,
researching the effectiveness of promotional activities,
Google ads - to better match ads to users' preferences The operator uses cookies, which collect only basic information about user behavior on the biolabshop.eu website. All information is anonymous and its purpose is to best match the displayed advertisements on Google search engine as well as on other websites to the user's preferences using tools such as Google AdWords and DoubleClick. The user can opt out of Google cookies at any time in the advertising settings (www.google.pl/settings/ads)
Analysis using Google Analytics - to better understand the user's intentions, the Operator uses Google cookies, which collect anonymously only basic information about the user's activity on Biolabshop.eu and are used to report traffic sources, analyze user behavior on the website and to study the effectiveness of promotional activities.

Most web browsers available on the market accept the storage of cookies by default. The user has the ability to determine the conditions of use of these files through the settings of his/her own browser, and can also delete cookies stored in the browser at any time. To disable cookies and receive detailed information on how to change the settings for cookies, as well as how to delete them yourself in the most popular web browsers are available in the help section of your browser and on the following sites:

Chrome https://support.google.com/chrome/answer/95647?hl=en
Firefox https://support.mozilla.org/pl/kb/ciasteczka?esab=a&s=creative&r=0&as=s
Internet Explorer https://support.microsoft.com/pl-pl/help/17442/windows-internet-explorer-delete-manage-cookies
Opera http://help.opera.com/Windows/12.10/pl/cookies.html
Safari https://support.apple.com/en/HT201265
Microsoft Edge https://support.microsoft.com/en/help/10607/microsoft-edge-view-delete-browser-history

9 Security and Risks

The Operator ensures the security of personal data through appropriate technical and organizational measures, designed to prevent unlawful processing of data and their accidental loss, destruction and damage, among others.Among other things, for this purpose, communication is encrypted using SSL (Secure Socket Layer).
The SSL protocol is a type of security, involving encryption of data before it is sent from the Service Recipient's browser and decryption after it reaches the server safely. The information sent from the server to the Service Recipient is also encoded and decoded when it reaches its destination.
The SSL protocol encrypts, authenticates and ensures the integrity of the message.
Operator informs that even where measures have been taken intending to secure the data transmitted by the Customer over the Internet, the specific risks that are associated with the use of the service provided electronically, such as:

the possibility of receiving spam;
the presence and operation of malware, including: computer viruses;
presence and operation of Internet worms (worms);
possibility of spyware activation;
possibility of being exposed to cracking or phishing (password fishing);
piracy;
sniffing;
possibility of others using the information and communication system and/or telecommunications network to introduce illegal devices giving unauthorized access to protected services;
activities of cryptanalysis, that is, finding weaknesses in the cryptographic system, and thus enabling it to be broken or circumvented;
the possibility of being exposed to the actions of other unwanted or "malicious" software, performing actions unintended by the user, not included in the above, and occurring, for example. under the names: wabbit, trojan, backdoor, exploit, rootkit, keylogger, dialer, hoax.

For the sake of security and to mitigate the risks of para. 4 the Service Recipient shall:

establish a difficult password for the Customer Account, containing upper and lower case letters, numbers, characters, making it impossible to easily guess;
log out of the Customer Account after the end of the session (closing the browser alone is not sufficient), do not leave the device unattended after logging into the Customer Account on it;
keep the Customer Account login and password confidential, do not disclose it to others;
use the Service only through trusted computers with updated antivirus software and operating systems;
avoid storing computer data such as login and password in particular on foreign computers;
avoid using the Service over an open network and a network of an unknown provider.

10. Complaints

Customers have the right to file complaints about matters governed by these Terms of Service, including improper operation of the Service. Complaints may be submitted in writing, by registered mail to the registered address of HyperHub LTD or in the form of electronic correspondence to: bok@biolabshop.eu.
Complaints on account of failure to execute or improper execution of payments shall be addressed by the Customer to the Operator to the address: bok@biolabshop.eu in accordance with the provisions of these Regulations on the provision of electronic payment services.
Any complaints related to improper performance of the transportation service by the Carrier, the User, observing the rules, procedures and deadlines set forth in the Regulations of the Carrier, may submit through the Operator, in writing, by registered mail to the address of the registered office of HyperHub LTD or in the form of electronic correspondence to: bok@biolabshop.eu
The Operator shall immediately forward the complaints and comments to the Carrier for recognition. Complaints and comments on the service provided by the Carrier, will be recognized in accordance with the rules and regulations of the Carrier selected to perform the service. The Carrier's decision, once issued, shall be promptly communicated to the User through the Operator.
Under the rules of common law, in particular, the Law of November 15, 1984. - Transportation Law (Journal of Laws of 2015, No. 915 - i.e., as amended). and the Act of November 23, 2012. - Postal Law (Dz.U. of 2016, No. 113 - i.e., as amended), the Customer and the Recipient (addressee), have the right to file a complaint and assert claims directly from the Carrier.
Complaints will be processed within 30 days of receipt.
Claims should include:

the name or name and address, e-mail address of the Service Recipient,
the title of the complaint,
documented entitlement to assert a claim in the reported amount,
confirmation of shipment (Waybill) and shipment number, if the claim is related to the transportation service,
description of the problem giving rise to the claim (subject of the claim, circumstances justifying the filing of the claim)
signature of the Shipper,
document demonstrating authorization if the claim is filed by the Service Recipient's representative.

The acceptance and processing of complaints are free of charge.
The complaint process begins when complete documentation is filed. If the filed complaint does not meet the conditions specified by law and the regulations of specific Carriers, the Carrier shall call the claimant to remove the deficiencies within 14 days from the date of receipt of the call, with the instruction that failure to remove the deficiencies within this period will result in leaving the complaint unprocessed. In that case, the date of filing the complaint shall be the date of receipt by the Carrier of the completed complaint.
Payments of funds on account of accepted complaints shall be transferred to the bank account number indicated by the User within 30 days from the date of transmission of the Carrier's decision to the Operator.
If the complaint cannot be processed within this time, the Operator shall notify the complainant in writing within this period of time of the reasons for the delay and the expected date for processing the complaint. In case of violation of the terms of the complaint procedure, the complaint may not be recognized.

11 Out-of-Court Ways of Handling Complaints and Investigating Claims by Consumers

User who is a Consumer may use, among other things, the following out-of-court ways of handling complaints and investigating claims:

The Consumer is entitled to apply to the permanent amicable consumer court referred to in Art. 37 of the Act of December 15, 2000 on Trade Inspection (Dz.U. of 2016, No. 1059 - i.e., as amended), with a request to resolve a dispute arising from a contract for the provision of services. The Rules of Organization and Operation of Permanent Arbitration Consumer Courts are set forth in the Decree of the Minister of Justice of September 25, 2001, defining the Rules of Organization and Operation of Permanent Arbitration Consumer Courts. (Journal of Laws No. 113, item 1214).
The Consumer is entitled to apply to the Provincial Inspector of Commercial Inspection, pursuant to Article 36 of the Act of December 15, 2000 on Commercial Inspection (Journal of Laws of 2016, No. 1059 - i.e., as amended), with a request to initiate mediation proceedings for an amicable settlement of a dispute between the Consumer and the Operator. Information on the rules and procedures of the mediation procedure conducted by the Provincial Inspector of Trade Inspection is available at the offices and on the websites of the individual Provincial Inspectorates of Trade Inspection.
The Consumer may obtain free assistance in resolving a dispute between the Consumer and the Operator, also using free assistance from the district (city) consumer ombudsman or a social organization whose statutory tasks include consumer protection.

For detailed information on the possibility of out-of-court procedures for handling complaints and pursuing claims by the Customer who is a Consumer, as well as the rules of access to these procedures, please visit the offices and websites of county (city) consumer ombudsmen, social organizations whose statutory tasks include consumer protection, Provincial Inspectorates of Commercial Inspection and at the following web addresses of the Office of Competition and Consumer Protection:

http://www.uokik.gov.pl/consumer_spory.php;
http://www.uokik.gov.pl/sprawy_indywidualne.php;
http://www.uokik.gov.pl/wazne_adresy.php.

12 Consumer's right to withdraw from the Contract (Orders)

User who is a Consumer has the right to withdraw from the Contract concluded with the Operator, without giving any reason and without incurring costs, except for the costs referred to in para. 2 of this paragraph - within 14 days of receipt of the goods, if he submits a statement of withdrawal from the Agreement (Order) within this period.
If, at the express request of the Consumer, the performance of the service is to begin before the expiration of the deadline for withdrawal from the Agreement concluded off-premises, then in the event of withdrawal the Consumer is obliged to pay for the services performed until the withdrawal. The amount of payment shall be calculated in proportion to the extent of the performance performed, taking into account the price or remuneration agreed in the contract. If the price or remuneration is excessive, the basis for calculating this amount is the market value of the fulfilled service.
To meet the deadline for withdrawal from the contract indicated in paragraph 1 of this section, it is sufficient to send a statement of withdrawal from the contract before the expiry of this deadline.
The period for withdrawal from the contract begins from the date of the order.
Subsequent withdrawal from the contract takes place by submitting a statement of intent to withdraw from the contract. For this purpose, the Consumer may:

submit a statement using the withdrawal template provided to him by the Operator;
submit a statement on the form, the template of which is attached as Appendix No. 2 to the Regulations;
submit a statement in any form, provided that the statement shows the will to withdraw from the contract.

The Operator shall provide the Consumer with the opportunity to submit a statement of withdrawal also electronically using the model withdrawal form attached as Appendix 2 to the Regulations or any other unambiguous statement.
The Operator shall immediately confirm to the Consumer the receipt of the statement of withdrawal from the contract by sending an appropriate message to the Consumer's e-mail address.
In case of withdrawal from the contract, the contract shall be considered not concluded.
The Operator shall immediately, no later than 14 days from the date of receipt of the Consumer's statement of withdrawal from the contract, return to the Consumer all payments made by the Consumer, including the obligation of the Consumer to bear the costs referred to in paragraph 2 of this section. The Operator shall reimburse the payment using the same method of payment used by the Consumer, unless the Consumer has expressly agreed to a different method of reimbursement that does not involve any costs for him.
At the time of withdrawal by the Consumer from the contract, the related ancillary contracts concluded by the Consumer shall expire, if based on them the Service is performed by the Operator or a third party under a separate Agreement with the Operator. The Consumer shall not bear the costs associated with the termination of these contracts, except for the costs referred to in paragraph 2 of this section.
If the additional contract was concluded with a third party, the Operator shall inform the third party of the Consumer's withdrawal from the contract.
The right of withdrawal does not apply to the Consumer with respect to the Service, if the Operator has performed the service in full with the express consent of the Consumer, who was informed before the start of the service that after the performance by the entrepreneur will lose the right of withdrawal.
Information - instruction on the exercise of the right of withdrawal, identical to the appendix to the Act of May 30, 2014 on consumer rights (Journal of Laws No. 827 as amended), is contained in Appendix No. 1 to these Regulations.
Template withdrawal form, identical to the appendix to the Act of May 30, 2014. on Consumer Rights (Journal of Laws No. 827 as amended), is attached as Appendix 2 to these Regulations.
13. Terms of Use of the Service

Operator has intellectual property rights in the Service. Use of the Software by Users in any way other than strictly related to the Service is prohibited. This includes any attempts to interfere with the Software.
The technical requirements necessary for cooperation with the information and communication system used by the User are as follows:

Internet connection,
Internet browser
Internet Explorer versions 10.0 and above
Opera versions 9.0 and above
Firefox versions 3.0 and above
Chrome versions 5.0 and above.
Safari

The Customer using electronically provided services is prohibited from providing unlawful content to the Service.
The Service Recipient is obliged to comply with the prohibition of abuse of means of electronic communication and not to deliver the following content by or to the Operator's ICT systems:

causing upset or overloading of the Operator's data communications systems or other entities directly or indirectly involved in the provision of electronic services,
violate the welfare of third parties, generally accepted social norms or are inconsistent with generally applicable laws,
not in compliance with generally applicable laws.

The Operator reserves the right to carry out maintenance works of the Service that may cause difficulties or prevent the use of the services. The dates of the works and their expected duration will be published on the biolabshop.eu website prior to the commencement of the works.
Access to information, about changes in the manner and scope of provision of services by the Operator and to information required to be provided under Article 6 of the Electronic Services Act, will be provided by the Operator through the biolabshop.eu
In special cases affecting the security or stability of the ICT system, the Operator has the right to temporarily discontinue or restrict the provision of Services, without prior notice, and to perform maintenance work to restore the security and stability of the ICT system.
Notwithstanding the foregoing, the Operator shall have the right to discontinue the Services at any time if such a reasonable request is made to it by an Internet provider or other authorized entity.
14. Final Provisions

All disputes will be attempted by the parties to resolve amicably, in case of disagreement, the matters will be dealt with by the court having jurisdiction over the seat of the Operator.
The parties shall be bound by the content of the Terms and Conditions in effect on the date of the Order.
The Operator shall be entitled to amend the Terms and Conditions.
Operator will inform Users electronically about the change of the Terms and Conditions and the new content of the Terms and Conditions.
Operator's change of the Terms and Conditions is not effective against Orders placed before the change of the Terms and Conditions, unless both parties agree to apply the currently effective version of the Terms and Conditions to this agreement.
A contract for the provision of services by electronic means (contract for the maintenance of the Account) may be terminated by either party at 30 days' notice. The termination shall be effected by sending a statement of its termination to the following address: bok@biolabshop.eu directly from the User's e-mail address for which the Account is established on the Website, or in writing to the Operator's registered office address. The Agreement shall be terminated at the expiration of the notice period, but not earlier than the performance of the Service and the definitive settlement of the performance of the Service, including payment to the Operator for invoices issued.
At the expiration of the notice period, the Agreement shall be terminated and the Account shall be removed from the Service.
Operator is entitled to terminate the service agreement (Account agreement) with immediate effect in the event:

a flagrant violation of the provisions of these Terms and Conditions by the User;
use of the Services available on the Website to break the law.

In the event of termination of the Agreement by the User or the Operator, as well as in the event of any other termination of the Agreement, the Account shall be subject to deletion together with the Data stored therein. The User acknowledges and agrees that deletion of the Account is tantamount for that User to the irretrievable loss of all Data collected under that Account.
Deletion of Data does not mean automatic deletion of Personal Data from the Account Database.
Deletion of an account does not release the Service Recipient from the payment of amounts due to the Operator.
In matters not directly regulated in these Regulations, generally applicable provisions of law shall apply, in particular the Act of April 23, 1964. - Civil Code (Journal of Laws of 2016 No. 380 - i.e., as amended) and the Act of November 15, 1984. - Transportation Law (Journal of Laws of 2015 No. 915 - i.e., as amended). as well as the relevant regulations of transport companies in the performance of the transportation service.
Annexes to the Regulations are:

appendix. No. 1 - Letter of Right of Withdrawal;
appendix. No. 2 - Model form for withdrawal from the contract.

These Terms and Conditions are effective as of 01-01-2022

Attachment No. 1. About the right to withdraw from the contract.

You have the right to withdraw from this contract within 14 days without giving any reason.
The deadline to withdraw from the contract expires after 14 days from the date of delivery of the ordered goods. In order to exercise your right of withdrawal, you must inform the company under the name HyperHub LTD with its registered office in the United Kingdom at 49 station Road, BN26 6EA Polegate, East Sussex registered under number 09263169 e-mail address bok@biolabshop.eu of your decision to withdraw from this contract by an unequivocal statement.

You may use the model withdrawal form, but it is not mandatory. You may also fill in and send the withdrawal form or any other unequivocal statement by e-mail to the e-mail address: bok@biolabshop.eu If you use this option, we will immediately send you an acknowledgement of receipt of the withdrawal information on a durable medium, e.g. in pdf format via e-mail. In order to comply with the withdrawal period, it is sufficient for you to send the information concerning the exercise of your right of withdrawal before the expiry of the withdrawal period.

In case of withdrawal from this contract, we will return to you all payments received from you, including the costs of delivery of the goods (except for the additional costs resulting from the delivery method chosen by you other than the cheapest ordinary delivery method offered by us), immediately and in any case not later than 14 days from the day on which we are informed about your decision to exercise your right of withdrawal from this contract. We will refund the payment using the same means of payment that you used in the original transaction, unless you have expressly agreed otherwise. In any case, you will not incur any fees in connection with this return.

If you have requested the commencement of the services before the expiration of the withdrawal period, you will pay us an amount proportionate to the extent of the services rendered up to the time you have informed us of your withdrawal from this contract.

Attachment No. 2. MODEL FORM FOR WITHDRAWAL FROM CONTRACT.
(This form must be completed and returned only if you wish to withdraw from the contract)
To:
HyperHub LTD with its registered office in the United Kingdom at 49 Station Road, BN26 6EA Polegate, East Sussex registered under number 09263169 email address bok@biolabshop.eu

- I/We(*) hereby give notice(*) of my/our withdrawal from the contract of sale of the following items(*) the contract for the supply of the following items(*) the contract for the performance of the following items(*)/the provision of the following service(*)
-. Date of conclusion of the contract(*)/receipt(*)
- Name and surname of the consumer(s)
- Address of the consumer(s)
- Signature of the consumer(s) (only if the form is sent on paper)
- Date

(*) Delete as necessary.